YOUR TRUSTED SOURCE IN IT SERVICES & SUPPORT

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Experts across a range of specializations

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So far we have offices across 30 countries

$0M

$0 to $15M in revenue in under 3 years

Founded in 1992, Import House solutions has dedicated itself in providing high quality, unique and innovative IT, Security, Software, Networks, Audio Video and Business Solutions. Import House Solutions is in a relentless quest to fulfill all needs of its customers through its extensive expertise in IT industry, its performance tools and services, with the presence of highly trained competent IT staff including state of the art facilities and developments in the different services, and its network of premier partners.

Import House Solutions simply represents a powerful resource for its customers in various industry segments, private and Public Sectors. Since inception, Import House Solutions has maintained a high degree of art and science of premier end-to-end business solutions. It has maintained professional services and training of its staff in line with the trends of latest technological standards.

  • OUR MISSION

    Building on our technologies and competencies creating value for our customers. We’ll achieve this by focusing on the intersection of our client’s emerging needs and the acceleration of business and technological change.

  • OUR VALUES

    Our values are the guiding principles upon which NanoSoft was founded and how we strive to conduct our business on a daily basis. Values establish our view of the world as we shape the future. They determine how we treat each other.

  • OUR APPROACH & CULTURE

    Our drive for exceptional service delivery is built on the belief that we are nothing if you are not satisfied with us. Our passion for helping you achieve your goals, no matter what, is what truly differentiates us from our competitors.

Our History

DEVELOPMENT HISTORY OF IMPORT HOUSE SOLUTIONS

1992 - 2000

Founded in 1992, Import House solutions has dedicated itself in providing high quality, unique and innovative IT, Security, Software, Audio Video, Networks and Business Solutions.

2000 -2009

Import House launches as an independent business. Import House offices became home for the next 20 years as the business continued to grow from strength to strength.

2009-2013

Import House successfully partners with our international partners, becoming a growing provider of local IT Support and IT Services to both local and overseas businesses.

2013 - Present

The service team at Import House made it through to the final of the Service Desk Industry (SDI) Best Small Managed Service Desk Provider (MSP) awards. We are incredibly proud of the external recognition for our team, who have completed extensive training and have worked incredibly hard over an extended period to ensure we consistently meet the needs of our customers.

our values

COMMITMENT INNOVATION REPUTATION EXCELLENCE

These values give us the foundations we need.
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Our People

GREAT PRODUCT STARTS WITH A GREAT TEAM

Import House Solution’s leadership team has a long history of success in technology, business management, and franchising.

Mark Potter

Mark Potter

President & CEO
Andrew Kinzer

Andrew Kinzer

Chief Sales Officer
Anna Baird

Anna Baird

Chief Information Officer
Gordon Hempton

Gordon Hempton

President & CEO
Katie Doyle

Katie Doyle

Chief Marketing Officer
Matt Millen

Matt Millen

Chief Strategy Officer
Wes Hather

Wes Hather

Chief People Officer
Martin Rues

Martin Rues

Chief Technology Officer
Sarah Imbach

Sarah Imbach

Financial Services
Archana Deskus

Archana Deskus

Chief Financial Officer
Martin Rues

Martin Rues

Chief Technology Officer
Archana Deskus

Archana Deskus

Chief Financial Officer
Wes Hather

Wes Hather

Chief People Officer
Matt Millen

Matt Millen

Chief Strategy Officer
Sarah Imbach

Sarah Imbach

Financial Services
Gordon Hempton

Gordon Hempton

President & CEO
Mark Potter

Mark Potter

President & CEO
Katie Doyle

Katie Doyle

Chief Marketing Officer
Anna Baird

Anna Baird

Chief Information Officer
Andrew Kinzer

Andrew Kinzer

Chief Sales Officer

Now Hiring: Are you a driven and motivated 1st Line IT Support Engineer?

Why choose us

6 REASONS TO PARTNER WITH IMPORT HOUSE SOLUTIONS

  • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

    Quick response

    We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

  • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0

    Experienced

    In more than 30 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.

  • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

    No geek speak

    You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

  • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

    Business savvy

    We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

  • source-code-1900_d2c3a8cb-9d49-47a9-aa2d-152f24e446d6

    One Stop Shop

    We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

    100% Satisfaction Guarantee

    We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

Stop wasting time and money on technology. Contact Us Now

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